Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jessica Thomas

May 18, 2023

5  out of  5 rating by Jessica Thomas
"Wonderful staff ! Always ready to whatever our needs are"

Tina Wilson

May 12, 2023

5  out of  5 rating by Tina Wilson
"Julie is amazing, everyone there is so helpful.."

Donna Byam

May 6, 2023

5  out of  5 rating by Donna Byam
"I feel like I am home again. We had been with State Farm for years in Oak Grove. We moved to Independence and change insurance company. We were with Farmers, they doubled at rate with in two years. We had no tickets and accidents free. We did buy a newer car in 2022. I couldn't understand why are rates were so high. Walk in to state farm, they were very nice, and helpful. Also cut my rates almost in half. So happy"

Paula Mullikin

May 2, 2023

5  out of  5 rating by Paula Mullikin
"Everyone is very nice to speak with and courteous."

Financial mistake Financially mistaken

April 27, 2023

5  out of  5 rating by Financial mistake Financially mistaken
"Good people to work with and gives me great prices at 19 with my sport car."


April 26, 2023

5  out of  5 rating by L K
"They have always taken great care of us. I recommend them to anyone looking for a reliable agent/office. Thanks guys."

Christine Bugg

April 26, 2023

5  out of  5 rating by Christine Bugg
"I have been a customer with Houston Richard for about five years. The staff is ALWAYS professional and knowledgeable about the insurance needs. I commend them. GOOD customer service is slowly disappearing, but this group is the epitome of EXCELLENT customer service. Please share this message with them. THANK YOU"

robin colvin

April 25, 2023

5  out of  5 rating by robin colvin
"Very helpful in the insurance I was needing for both cars and renters insurance"

Jessica Pineda

April 19, 2023

5  out of  5 rating by Jessica Pineda
"The best people ever!!"

Donald Huenergardt

April 19, 2023

5  out of  5 rating by Donald Huenergardt
"Easy process and very friendly staff."

Tami Rellihan

April 18, 2023

5  out of  5 rating by Tami Rellihan
"Great customer service!"

Melanie Peterson

April 14, 2023

5  out of  5 rating by Melanie Peterson
"Julie is amazing!!! You can always here her smile through the phone!!!"

Ed Guizar

April 11, 2023

5  out of  5 rating by Ed Guizar
"Can’t say enough about Richard Houston and his insurance practice. The attention to detail and getting you to where you need to be with honesty and support for your actual needs. I’ll be on to any other insurance company. I’ve been a customer at truly appreciate the help and service I have received. I have life insurance on myself my wife and both kids as well as home insurance and vehicle policies in the peace of mind I get with all of it is priceless."

Zackary Strutton

March 30, 2023

5  out of  5 rating by Zackary Strutton
"Houston was amazing! Quick and easy and great prices ! Highly recommend"

Sarah Hake

March 28, 2023

5  out of  5 rating by Sarah Hake
"Insurance policy renewal had always been a dreadful time of year for us, I won’t brand bash here, but our previous insurer was toxic and intimidating business-first type of relationship with no real regard to its loyal customers. This year would be different though, we have gathered a decent consensus from friends a family and we have chosen to go with State Farm. Straight out the gate, Huston Richards has been a pleasure to talk with and very helpful answering all of our many questions. The estimate process was easy and straightforward while covering all the details that mattered to us. Please don’t have any doubt. Houston and his team are the company to choose."

Koby Powelson

March 10, 2023

5  out of  5 rating by Koby Powelson
"Houston and his team are always there when I need them. They make everything smooth and easy! Highly recommend to everyone I know."

Morgan Tarvin-Roe

March 8, 2023

5  out of  5 rating by Morgan Tarvin-Roe
"Houston Richards State Farm office is great! Everybody is always so friendly and are so helpful with anything that you need! I highly recommend using their office for any auto or life insurance needs."

Ashlea Embree

March 3, 2023

5  out of  5 rating by Ashlea Embree
"Houston was top tier in the urgency to get my and my family coverage on both auto and life insurance!"

Heidi Jean Gottstein

March 3, 2023

5  out of  5 rating by Heidi Jean Gottstein
"Houston Richard's State Farm is the BEST in town!! AMAZING staff that works super hard to meet all your insurance needs!! VERY GREAT people who care about how they serve you!! PRICES are very low compared to other insurance companies!! I have been with State Farm for nearly 15 years and My Mother for nearly 40 years!! I love these people!! THANK YOU FOR ALL THAT YOU DO HOUSTON RICHARD'S STATE FARM!!"

John Eppenauer

February 5, 2023

5  out of  5 rating by John Eppenauer
"Houston was friendly & gave me the information I needed. It wasn't just about a sales but getting to know me as well. He also got me a couple of discounts to help lower my premium. Plus he is local which helps."

Sarah Muntean

February 4, 2023

5  out of  5 rating by Sarah Muntean
"Excellent service, affordable quotes and extremely kind! I couldn’t ask for more. I’m glad I found this agency!"

Andrew Hack

February 3, 2023

5  out of  5 rating by Andrew Hack
"Just go see for yourself or give them a call and see what they have to say you may just be surprised."

Todd Ide

February 2, 2023

5  out of  5 rating by Todd Ide
"Houston saved us approximately $1000 every 6 months compared to our old insurance with Farmer's!"

Paul Curry

December 22, 2022

5  out of  5 rating by Paul Curry
"He was on top of everything got everything done in a timely manner answered all questions i had and got me an awesome rate! Highly recommend"

Jillian Heber

December 18, 2022

5  out of  5 rating by Jillian Heber
"Always helpful and very friendly!"