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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Schwarz

Joseph Schwarz

October 9, 2024

5  out of  5
rating by Joseph Schwarz
"I’ve had a fantastic experience with Houston Richards agency! Greg has been great to work with. He is very knowledgeable, helpful and communicative. He also had the best rates and conditions which made the experience even better! I highly recommend!"
We responded:
"Joseph, Thank you for your 5 star review! I am so glad that Greg has been so helpful! We appreciate you!! "
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Shaun Hite

October 9, 2024

5  out of  5
rating by Shaun Hite
"Extremely Professional And Caring Employees A Very Respectful Organization They Receive 10 Stars For Outstanding Performance"
We responded:
"Thank you so much for your very kind words! We appreciate your trust and friendship!"
Profile photo of Chelsea Brown

Chelsea Brown

October 8, 2024

5  out of  5
rating by Chelsea Brown
"Houston and his team always go out of their way and get what needs to be done. EGGcellent service and quality people!"
We responded:
"Chelsea, thank you for your review! Always happy to hear when you have an EGG-cellent experience with our team! "
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teresa mcgown

October 3, 2024

5  out of  5
rating by teresa mcgown
"Excellent service. Great employees."
We responded:
"Teresa, so pleased to hear that you find our agency providing excellent service. We appreciate your kind review and thank you! "
Profile photo of Zac Harmon-McLaughlin

Zac Harmon-McLaughlin

September 30, 2024

5  out of  5
rating by Zac Harmon-McLaughlin
"Incredibly kind. Engaging and helpful! Great people."
We responded:
"Thank you, Zac! It was nice meeting with you!"
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Melvin Kerr

September 19, 2024

5  out of  5
rating by Melvin Kerr
"Fast, caring. Informative and professional"
We responded:
"Melvin, we appreciate your feedback! Thank you for the kind words!"
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Amy Stover

September 16, 2024

5  out of  5
rating by Amy Stover
"Always quick and very helpful"
We responded:
"Amy, Thank you so much for your 5 star rating and review! It means the world to us to have your support in our agency! We appreciate you! "
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Dan Siemens

September 16, 2024

5  out of  5
rating by Dan Siemens
"Great to work with over the years."
We responded:
"Thank you for your review, Dan! "
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Kilee Andrew

September 15, 2024

5  out of  5
rating by Kilee Andrew
"Colbi was so helpful, kind and patient with me. Highly recommend using them!!"
We responded:
"Kilee, thank you for taking the time to leave our office and Colbi a 5 star rating and review. Colbi is AWESOME! "
Profile photo of Robin Stanart

Robin Stanart

September 14, 2024

5  out of  5
rating by Robin Stanart
"Kaylee is sweet as can be!!!!"
We responded:
"Robin, thank you for the five star rating. We appreciate you! "
Profile photo of Kayla Stanart

Kayla Stanart

September 14, 2024

5  out of  5
rating by Kayla Stanart
"Kaylie is amazing!!!!!!"
We responded:
"Hi Kayla! Thank you for the rating and kind words about Kaylie!"
Profile photo of Kyleigh Emmons

Kyleigh Emmons

September 14, 2024

5  out of  5
rating by Kyleigh Emmons
"Houston Richard’s is great , i love Greg and kaylie :)"
We responded:
"Thank you for the 5 star rating and review, Kyleigh! :)"
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Abryann younger

September 14, 2024

5  out of  5
rating by Abryann younger
"Kaylie is great"
We responded:
"Thank you, Abryann! "
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James Leach

September 14, 2024

5  out of  5
rating by James Leach
"It was awesome they treated me wonderful great experience"
We responded:
"Thank you for your kind words, James. So happy to hear that you had a great experience with us. We are thankful for your trust in us!"
Profile photo of Mae Polley

Mae Polley

September 14, 2024

5  out of  5
rating by Mae Polley
"I have had the best experience with insurance by far with this group. Gregory Miranda is a phenomenal contact to reach out to for all your insurance needs. He has fantastic response times and provides all the details/ information possible so that you know exactly the kind of coverage you are getting and all it has to offer. I absolutely love that I can reach out for a quote on anything I’m interested in and count on Greg to provide me with the best options available to me without any pressure. Greg always weighs out your options with you and leaves it for you to decide how to go forward, with or without what he is quoting. Beyond being extremely knowledgeable, Greg is also very polite and friendly, he is very good at remaining professional but also showing genuine interest in you as a person. I recently made a claim, Greg was quick and helpful in getting me exactly where I needed to be so that my claim could be filed. The claim was also handled promptly and satisfactorily. All around this is a great insurance to carry and an awesome group to have behind you so that you are covered when you need it."
We responded:
"Mae, I am so glad that you have had such a wonderful experience with our office and Greg! Greg is such a light in our office and I will be sure to share your kind words with him. Thank you for taking the time to write this. We appreciate YOU!"
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paige kioh

September 13, 2024

5  out of  5
rating by paige kioh
"Kaylie is the most caring and compassionate individual I have encountered. So helpful and kind."
We responded:
"Thank you for your kind words, Paige! We will share your kind words with Kaylie :)"
Profile photo of Alexis Marks

Alexis Marks

September 13, 2024

5  out of  5
rating by Alexis Marks
"I had a great experience at this agency with Colbi and the team. Thank you for all your help!"
We responded:
"Alexis, I am so glad that you have had a great experience with Colbi. She is a ROCKSTAR! Thank you for taking the time to leave this kind review!"
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Sharon Blake

September 11, 2024

5  out of  5
rating by Sharon Blake
"Colbi was very helpful and answered all the questions I had about my policies. I appreciate it and highly recommend Houston Richards State Farm!"
We responded:
"Sharon, thank you for the kind review. We will be sure to share your words with Colbi. I am so glad that she was able to help you out and we appreciate your recommendation! "
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Colton Coleman

August 29, 2024

5  out of  5
rating by Colton Coleman
"Best place to get insurance!"
We responded:
"Thank you, Colton!"
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Nyle

August 29, 2024

5  out of  5
rating by Nyle
"Always there when you need them!!"
We responded:
"Thank you for your kind words, Nyle! "
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logic first

August 20, 2024

4  out of  5
rating by logic first
"Great experience, Greg was helpful and available at every turn. He was always well informed and willing to run through multiple options to help me get the best coverage possible with what I could afford. Definitely eases my mind to know the agent I'm going through is thorough and caring."
We responded:
"Thank you for the kind review. I will be sure to share your feedback with Greg! It always makes me happy to hear that we were able to ease your mind about your coverages and policies! "
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Jacob

August 7, 2024

5  out of  5
rating by Jacob
"Was already a customer here but just wanted to give a shout out to Julie for making it easy to stay with this insurance company when I bought my new vehicle!!"
We responded:
"Jacob, so happy to hear that Julie make everything easy for you. Thank you for your continued support and business!"
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Lake Carlson

July 25, 2024

5  out of  5
rating by Lake Carlson
"Houston has always taken care of any of my needs! Saved me tons of money and gave me better coverage with a lower deductible when I switched from American family. I wont go anywhere else for insurance and neither will my family since I got them all to switch! All of the staff that work with Houston are very knowledgeable and attentive! Couldn't imagine an easier experience."
We responded:
"Thank you, Lake! I've appreciated our relationship over the years! I'm glad that we were able to get you taken care of and thank you for all of the referrals!"
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dominic jones

July 24, 2024

5  out of  5
rating by dominic jones
"The best ever"
We responded:
"Thank you for the kind words and rating, Dominic!"
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Sheila Almendras

July 12, 2024

5  out of  5
rating by Sheila Almendras
"Nice people."
We responded:
"Sheila, thank you for the 5 star rating!"